Privacy Policy – MoneyGrabPros

This Privacy Policy (“Policy”) explains how MoneyGrabPros (“MoneyGrabPros,” “we,” “us,” or “our”) collects, uses, discloses, shares, sells (where applicable), retains, and protects information when you visit or interact with https://moneygrabpros.com/ and any other websites, pages, landing pages, forms, quizzes, calculators, lead-capture flows, mobile experiences, email/SMS programs, and related services we operate (collectively, the “Services”).

MoneyGrabPros is a brand/website operated by MoneyGrabPros (the “Operator”). For clarity: the Operator administers the Services and processes information as described in this Policy.

If you do not agree with this Policy, do not use the Services.

1. Company Information and Contact Details

Brand / Site: MoneyGrabPros (https://moneygrabpros.com/)
Operator (Legal Entity): MoneyGrabPros
Mailing Address: 15317 Thrift Ave, White Rock, BC V4B 2L4, Canada
Compliance / Privacy Email: contact@moneygrabpros.com

2. Our Business Model (Clear Disclosure)

MoneyGrabPros is a digital media, comparison, and performance-marketing platform. We publish informational content and may connect consumers with external providers and partners that offer products and services that may include (depending on the site): credit cards, personal loans, debt relief, credit repair, insurance products, banking products, credit monitoring, auto-related offers, home-related offers, and other consumer services.

We are not a lender, loan broker, debt-settlement provider (unless expressly stated), credit bureau, insurer, or financial institution. External providers determine eligibility, approval, and terms. We do not guarantee that you will qualify for any offer.

Revenue and Monetization:

We may earn revenue through advertising (including Google AdSense/AdX), affiliate commissions, lead generation, co-registration, sponsorships, and other performance-based arrangements. These monetization methods may involve sharing certain information with partners as described in this Policy.

3. Definitions

“Personal Information” / “Personal Data”: Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with a particular consumer or household.
“Sensitive Personal Information” (where applicable): Certain categories of data treated as sensitive by law (for example, precise geolocation, certain government identifiers, health data, etc.).
“Processing”: Any operation performed on information, such as collecting, using, storing, sharing, analyzing, deleting, or disclosing.
“Partner”: An external company we work with (for example, advertisers, lead buyers, lenders, insurers, marketing platforms, analytics providers).
“Service Provider” / “Processor”: A vendor that processes information on our behalf for business purposes under contractual restrictions.
“Third Party”: An entity that is not the Operator or our Service Provider (for example, an independent partner/advertiser).
“Targeted Advertising” / “Interest-Based Advertising”: Advertising selected based on your activities over time and across non-affiliated websites or applications.

4. Information We Collect

We collect information in the categories below. Not all categories apply to every consumer or interaction.

4.1 Information You Provide Directly

Depending on the form or flow you use, you may provide: name; email address; phone number; residential address; ZIP/postal code; date of birth; employment status; household income ranges; business ownership and approximate business-income ranges; housing situation; vehicle ownership and vehicle details when relevant (for example, make/model/year); veteran/military status when relevant; and other questionnaire responses that help match you with offers.

Government Identifications:

We generally do NOT request your SSN or ITIN number through the Services. We may ask whether you have an SSN/ITIN (yes/no) as a matching signal, but we do not request the actual number unless clearly stated at the time of collection for a specific purpose and with appropriate safeguards.

Financial/Credit Indicators:

We may request high-level, non-bureau indicators (for example, an estimated credit-score range or “good/fair/poor”) and related self-reported information. We are not a credit bureau and typically do not obtain consumer reports unless you transact directly with a third party.

4.2 Information Collected Automatically (Online Identifiers and Usage Data)

When you use the Services, we automatically collect certain information such as: IP address; device identifiers; browser type/version; operating system; language; approximate location derived from IP; pages viewed; clicks; scrolls; time on page; referring URLs; and diagnostic logs.

4.3 Cookies, Pixels, SDKs, and Similar Technologies

We and our partners use cookies, pixels (web beacons), tags, SDKs, local storage, and similar technologies to: (a) provide basic site functionality; (b) remember preferences; (c) measure and analyze performance; (d) attribute traffic and conversions; (e) prevent fraud and abuse; (f) deliver and measure advertising, including interest-based ads where permitted; and (g) support compliance logging.

Cookie categories may include: Strictly Necessary, Functional/Preferences, Analytics/Performance, and Advertising/Targeting. Availability of a cookie banner or preference center may depend on your location and applicable law.

4.4 Consent, Proof, and Compliance Metadata

To document consent and meet TCPA/partner requirements, we may collect and store consent-related metadata such as: the exact consent text displayed; timestamp; IP address; page URL; form version; campaign parameters (UTM); and event logs.

4.5 Communications Data

If you contact us or we contact you, we may collect and store communication records, including emails, chat transcripts, call logs, SMS logs, and, where permitted by law, call recordings and related metadata, for quality assurance, training, compliance, and dispute resolution.

4.6 Partner and Third-Party Information

We may receive information from partners such as advertising networks, analytics providers, lead buyers, co-registration partners, and marketing platforms. This may include campaign/source data, conversion events, suppression lists (for example, do-not-contact lists), fraud signals, and match/decision results.

4.7 Publicly Available Information

We may use limited publicly available information (where lawful) to help prevent fraud, enforce our policies, or enrich analytics—always subject to the purposes and limitations described in this Policy.

4.8 Information We Do Not Intend to Collect

Unless specifically requested for a particular offer and clearly disclosed at collection, we do not intend to collect: (a) precise geolocation; (b) biometric data; (c) protected health information; (d) full government ID numbers; or (e) information about minors.

5. How We Use Information (Detailed Purposes)

We use information for the purposes below. An interaction may involve multiple purposes.

Operate, maintain, and protect the Services:

Provide requested pages, forms, and features
Authenticate and manage sessions
Debug, fix errors, and maintain service quality
Prevent abuse (bots, invalid traffic, scraping) and protect site integrity
Monitor malicious or prohibited activities

Match you with offers and deliver requested services:

Evaluate questionnaire responses to determine relevant offers
Route your inquiry to appropriate partners or internal teams
Provide comparison content and educational resources
Facilitate lead delivery and confirm receipt/processing

Advertising, measurement, and attribution (including Google):

Serve and measure contextual and interest-based advertising (where permitted)
Attribute conversions to traffic sources
Measure ad viewability and performance
Limit ad frequency and reduce repetitive ads
Detect invalid traffic and protect advertisers/publishers

Marketing communications and relationship management:

Send newsletters, product updates, and promotional messages (email/SMS/phone where permitted)
Personalize communications based on your interactions and preferences
Maintain suppression lists and honor opt-outs

Analytics, product improvement, and modeling:

Understand user behavior and improve UX
Test and optimize landing pages, forms, and messaging
Create performance reports and forecasts
Develop internal models to improve matching, fraud detection, and quality

Fraud prevention, compliance, and legal obligations:

Verify consent and maintain evidence (TCPA/partner audits)
Detect suspicious patterns, invalid traffic, or misrepresentation
Comply with subpoenas, court orders, and regulatory requests
Enforce our Terms and policies
Protect the rights, safety, and property of the Operator, partners, and consumers

5.1 Legal Bases (Where Applicable)

Depending on context, we process information: (a) to perform the services you request; (b) for our legitimate business interests (for example, security, analytics, fraud prevention); (c) with your consent (for example, certain marketing communications); and/or (d) to comply with legal obligations.

6. How We Disclose / Share Information

6.1 Service Providers (Processors)

We share information with vendors that provide services on our behalf (for example, hosting, analytics, email/SMS delivery, CRM, fraud detection, compliance logging). They are contractually restricted to use the information only to provide services to us and to protect it.

6.2 Partners / Lead Buyers / Advertisers

If you request information, submit a form, or express interest in third-party products, we may share relevant information with partners (such as lenders, insurers, debt-relief providers, and other advertisers) so they can contact you, evaluate eligibility, or provide offers. Partners’ handling of your information is governed by their own privacy policies.

Lead Delivery Details:

Depending on the offer and flow, shared data may include contact data, questionnaire responses, source/attribution data, and consent evidence.

6.3 Legal, Security, and Rights Protection

We may disclose information if we believe disclosure is required by law or necessary to: comply with legal process; respond to lawful requests; enforce our agreements; protect our rights and property; protect consumers or others from harm; or investigate and prevent fraud or security issues.

6.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be disclosed as part of that transaction, subject to confidentiality and security safeguards.

7. Advertising, Cookies, and Google Disclosures (AdSense/AdX)

We participate in online advertising and may allow third parties, including Google, Meta, and TikTok, to serve ads and measure performance on the Services.

Google AdSense / Ad Manager (AdX):

Google may use cookies to serve ads based on a user’s prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to the Services and/or other sites on the Internet.

Ad Personalization and Controls:

You may opt out of personalized advertising by visiting Google Ads Settings (https://adssettings.google.com) and learn more about industry opt-out tools at https://www.aboutads.info.

7.1 Google Analytics and Google Tag Manager

We use Google Analytics 4 (GA4) and Google Tag Manager (GTM), both provided by Google LLC, to understand how visitors interact with the Services, measure performance, and optimize our content and marketing. Google Analytics may collect IP addresses, device identifiers, session data, and pages visited. You may opt out of Google Analytics tracking by installing the browser add-on available at https://tools.google.com/dlpage/gaoptout. For more information on how Google uses data, see https://policies.google.com/technologies/partner-sites.

7.2 Meta Advertising Tools (Facebook / Instagram)

We use the Meta Pixel and Meta Conversions API (CAPI), both operated by Meta Platforms, Inc., to measure ad performance, attribute conversions, and deliver relevant advertising on Facebook, Instagram, Messenger, WhatsApp, and Meta Audience Network. These technologies may collect information such as IP address, browser type, pages visited, actions taken on the Services, and identifiers you provide (including email and phone number in hashed form, where permitted by applicable law). We may use this information to create Custom Audiences and Lookalike Audiences. You may review and adjust your Meta ad preferences at https://www.facebook.com/adpreferences and review Meta’s privacy practices at https://www.facebook.com/privacy/policy.

7.3 TikTok Advertising Tools

We use the TikTok Pixel and TikTok Events API, both operated by TikTok Inc. (and its affiliates), to measure ad effectiveness, attribute conversions, and deliver targeted advertising on TikTok. These technologies may collect information such as IP address, browser/device identifiers, page events, and—when supported—hashed identifiers you provide (email, phone) for Advanced Matching and Custom Audiences. You may manage TikTok ad preferences in the TikTok app under Settings > Privacy > Ads, and review TikTok’s privacy practices at https://www.tiktok.com/legal/page/us/privacy-policy/en.

7.4 Remarketing, Retargeting, and Google Consent Mode

We (and our advertising partners, including Google, Meta, and TikTok) may use remarketing or retargeting technologies to show you ads after you have visited the Services. These ads may appear on other websites, apps, or platforms operated by Google, Meta, TikTok, or their publisher partners. Where required by law, we implement Google Consent Mode v2, which transmits your consent choices (ad_storage, ad_user_data, ad_personalization, analytics_storage) to Google and authorized partners so their tags respect your selection. You may adjust these options at any time through our cookie preference center or your browser controls.

7.5 Industry Voluntary Opt-Out Mechanisms

In addition to the platform-specific controls described above, you may exercise industry-wide voluntary opt-outs through:

Digital Advertising Alliance (DAA): https://www.aboutads.info/choices
Network Advertising Initiative (NAI): https://optout.networkadvertising.org
European Interactive Digital Advertising Alliance (EDAA, for EU visitors): https://www.youronlinechoices.eu

Disabling interest-based advertising does not prevent all ads from being shown, but the ads you see may be less relevant.

7.6 Cookie Controls / Preference Center

Depending on your location and applicable law, we may provide a cookie banner or preference center to manage non-essential cookies. You may also control cookies through your browser settings. Note: disabling certain cookies may affect functionality.

7.7 Do Not Track / Global Privacy Control

Where legally required (for example, under certain state laws), we may treat the Global Privacy Control (GPC) signal as a valid request to opt out of certain data sharing for targeted advertising.

8. Communications, TCPA, and Consent

8.1 Email Communications (CAN-SPAM)

If you sign up to receive email communications, we may send you promotional and transactional emails. Each marketing email includes an unsubscribe mechanism. We process opt-out requests promptly as required by law.

8.2 SMS / Phone Communications (TCPA)

If you provide a phone number and give consent when required, you authorize us and our partners to contact you at that number via calls and/or text messages (including using automated technology and prerecorded/artificial voice where permitted) for marketing, informational, or transactional purposes described at the point of collection.

Opt-Out:

You may opt out of SMS by replying STOP (or as instructed). For calls, you may request to be placed on our internal do-not-call list. Opting out does not affect purely transactional messages where permitted by law.

Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.

8.3 Consent Logging

We maintain consent records and related logs (for example, time, IP, consent text, source) to demonstrate compliance with TCPA and partner requirements and to respond to legal inquiries.

9. U.S. State Privacy Rights (CCPA/CPRA and Other States)

Depending on your state of residence, you may have rights regarding your personal information. We provide these rights without unlawful discrimination.

9.1 California Notice (CCPA/CPRA)

This section applies to California residents. Categories collected include:

Identifiers: Name, email, phone number, IP address, online identifiers.
Commercial information: Records of products/services you considered or interacted with through our Services.
Internet/Network activity: Browsing history on our Services, interactions, page views, clicks.
Geolocation data: Approximate location derived from IP (not precise geolocation unless explicitly collected).
Professional/employment information: Employment status, business ownership.
Inferences: Inferences made to match you with offers (for example, interest categories).

Sale/Sharing and Opt-Out:

We do not sell personal information for monetary consideration. However, some activities (for example, third-party cookies for targeted advertising) may constitute “sharing” under CPRA. You may have the right to opt out.

How to Opt Out:

Submit a request to contact@moneygrabpros.com, or enable Global Privacy Control (where applicable).

Your California Rights:

Right to Know / Access (request categories and specific pieces of personal information)
Right to Delete (subject to legal exceptions)
Right to Correct inaccurate personal information
Right to Opt Out of Sale/Sharing (where applicable)
Right to Limit the use/disclosure of Sensitive Personal Information (where applicable)
Right to Non-Discrimination for exercising your rights

Submitting Requests:

9.2 Other U.S. State Privacy Laws (VA, CO, CT, UT, etc.)

Residents of certain states may have rights to access, correct, delete, obtain a copy of their data, and/or opt out of targeted advertising, certain profiling, and certain data sales. We honor applicable rights as required by law. Submit requests to contact@moneygrabpros.com.

Appeals:

Where required by law, you may appeal a denial of your request by replying to our response email with the word “Appeal” and the details of your request.

10. U.S. Federal Law and Regulatory Compliance

FTC Act: We do not engage in deceptive or unfair practices. We strive to clearly disclose our business model, advertising relationships, and how data is used.
CAN-SPAM: We provide required disclosures and opt-out mechanisms in marketing emails.
TCPA: We maintain consent records, honor opt-outs, and implement suppression lists.
GLBA / HIPAA: We handle information consistent with this Policy and contractual obligations when working with partners subject to these regulations.

11. Data Retention and Deletion

We retain information for as long as reasonably necessary to: provide the Services; maintain business records; comply with legal and contractual requirements; prevent fraud; resolve disputes; enforce agreements; and maintain consent evidence.

Retention periods vary by data type. The following describes how long we typically retain major data categories:

Analytics and usage data (Google Analytics/GA4, IP address, device identifiers, browsing activity): up to 26 months.
Marketing records (email/SMS subscriptions, preferences, and campaign data): while you remain subscribed and up to 24 months after your last interaction.
Consent records (TCPA consent evidence: consent text, timestamp, IP address, source): at least 5 years from consent or the last communication, for legal defense and audits.
Customer inquiries and communications (emails, chat transcripts, call and SMS logs): up to 24 months.
Advertising data (cookies, pixels, attribution, and conversion events): up to 24 months; cookie-based identifiers expire according to their individual lifespan.
Lead data shared with partners: up to 24 months.
Privacy request records (access, deletion, Do Not Sell or Share): up to 24 months, as required by law.
Security and fraud-prevention logs: up to 24 months.

We may retain information longer when required by law or when necessary to meet legal obligations, resolve disputes, prevent fraud, or enforce our agreements (legal hold). We may de-identify or aggregate information and retain it longer. Once the applicable period ends, we securely delete or anonymize the information. To request deletion of your data, write to us at contact@moneygrabpros.com.

12. Information Security

We implement administrative, technical, and physical safeguards designed to protect personal information (for example, access controls, least-privilege permissions, encryption in transit where feasible, monitoring, vendor security reviews). No method of transmission or storage is 100% secure.

Breach Notice:

Where required by law, we will notify affected individuals and regulators of certain security incidents involving personal information.

13. Your Choices and Controls

Email opt-out: use the unsubscribe link in emails.
SMS opt-out: reply STOP (or follow the message instructions).
Cookie controls: manage through browser settings and any on-site preference center (if available).
Ad controls: use Google Ads Settings and industry opt-out tools.
State privacy requests: email contact@moneygrabpros.com with your request.

14. Children’s Privacy

The Services are not intended for individuals under 18 and are not directed to children under 13. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal information, contact contact@moneygrabpros.com and we will take appropriate steps to delete it.

15. International Users and Data Transfers

The Services are controlled and operated in the United States. If you access the Services from outside the U.S., you understand that information may be transferred to, stored in, and processed in the United States and other jurisdictions that may have different data-protection laws.

16. Third-Party Links and Partner Policies

The Services may contain links to third-party websites or redirects to partners. We are not responsible for third-party privacy practices. We recommend reviewing their privacy policies before providing information.

17. Changes to This Policy

We may update this Policy from time to time. We will post the updated version on the Services and update the “Last Updated” date. Your continued use of the Services after changes take effect constitutes acceptance of the revised Policy.

18. Contact Us

Email: contact@moneygrabpros.com
Mailing Address: 15317 Thrift Ave, White Rock, BC V4B 2L4, Canada

MoneyGrabPros is operated by MoneyGrabPros. 15317 Thrift Ave, White Rock, BC V4B 2L4, Canada